Your Customer Service Fitness

How Fit is Your CS Dept Have you ever considered the fitness level of your customer service department No I m not talking about an employee exercise program Rather I m asking if your team that provides service to your clients is functioning at peak performance If you haven t given this much thought you might not be seeing the big picture issues that could be hurting your business Just like with personal fitness there are many components to managing the well-being of a customer service img src http static wixstatic com media dff463d9b8b0b8fff54034736e2f5267 jpg

Read the full blog post at: